Annual self-check

Your annual plumbing self-check.

A 15-minute walk-around. The things we'd look at if we were standing in your house.

We'd rather not have to come out for stuff you could've sorted yourself. So we've put together a 15-minute walk-around that covers what we'd check if we were standing in your house. Do it once a year — or whenever you remember — and you'll handle most things without us. When something actually breaks, the number's on the magnet.

A pop-up sprinkler running in a dry, sun-bleached Melbourne garden bed in mid-summer.
Summer check

What we'd check this summer.

Summer plumbing failures are different to winter ones. The pressure's on irrigation, outside use, pool equipment, and any underground pipework that's been sitting under heat. Five checks, about 15 minutes.

01

Irrigation and garden taps under pressure

What's happening

Walk through the garden with the irrigation running. Watch for areas that are wetter than they should be, sprinklers that don't pop up, or visible leaks at connections.

Why it matters

Underground irrigation leaks are easy to miss until your water bill spikes. A single leaking fitting can lose hundreds of litres a day.

What's next

Photograph leaks. Small fittings you can replace yourself. Underground pipe damage needs a plumber to locate.

02

Pool pump and equipment

What's happening

If you have a pool, check the pump area for drips around fittings, dampness on the slab, or unusual noises.

Why it matters

Summer is when the pool pump runs hardest. A slow drip now is often a failed seal or pipework — and a pool plumbing failure on a 38° weekend is expensive and inconvenient.

What's next

Photograph anything wet. Pool plumbing is its own thing — book a service if anything looks off.

03

Sewer line warning signs

What's happening

Are any drains slow? Gurgling? Is there an unusual smell anywhere outside near a drain?

Why it matters

Summer heat stresses tree roots, which seek out moisture — including hairline cracks in old sewer pipes. The first sign is usually a slow drain or a smell.

What's next

Slow drains across multiple fixtures point to a main line issue. A CCTV inspection ($295) tells you exactly what's going on.

04

Air conditioning condensate drain

What's happening

Find the condensate drain from your split system or ducted AC. Is it dripping where it should be, or has water been pooling somewhere unexpected?

Why it matters

Blocked condensate drains push water back into the unit and into the ceiling. The first sign is often a damp ceiling stain near a vent.

What's next

If you see stains or pooling, get the drain cleared. Plumber or AC technician depending on the setup.

05

Outside taps after heavy use

What's happening

Turn each outside tap on fully and check the wall fitting and hose connection. Then turn off and watch for drips.

Why it matters

Outside taps get heavy use in summer and the rubber washers are usually due. A constant slow drip wastes water and erodes the wall fitting over time.

What's next

Washers are a cheap DIY job. If the tap body is loose at the wall, call a plumber before it gets worse.

Done. If everything looked fine, that's it — we'd rather you didn't need us. If something flagged that you'd rather not deal with yourself, or you want a pro to check what you can't see from the outside (pressure, gas, sewer line, hot water anode), book a Plumbing Health Check.

Plumbing Health Check $189
Book a Health Check →

No pressure, no surprises.

A residential external drain grate clogged with wet, decomposing autumn leaves in Melbourne.
Autumn check

What we'd check this autumn.

Autumn is the buffer season — fix what summer exposed, prepare for what winter will demand. Get this right and winter is far less stressful. Five checks, about 15 minutes.

01

Gutters and downpipes — full clean

What's happening

Once the worst of the leaf fall is done, gutters need a proper clean — not just a glance.

Why it matters

A gutter full of wet leaves in winter is dead weight that will tear off in a storm. Blocked downpipes flood gardens and undermine foundations.

What's next

DIY if you can do it safely. If not, this is a roof plumber job worth booking before the first proper storm.

02

Hot water service and anode

What's happening

When was your hot water unit last serviced? Storage units have a sacrificial anode that needs replacing every few years to stop the tank rusting from the inside.

Why it matters

A neglected anode means the tank rusts, then the tank fails, then you're replacing the whole unit. An anode replacement is around $200. A new tank is $2,000+.

What's next

If your storage unit is 5+ years old and has never been serviced, autumn is the time. Continuous-flow units don't have anodes but should still be serviced annually.

03

Roof flashings before storm season

What's happening

From a safe vantage point, look at the roof. Are flashings around vents, chimneys, and pipe penetrations intact? Are tiles or sheets visibly displaced?

Why it matters

Storm-season leaks usually trace back to flashing failures. Fixing in autumn is far cheaper than finding the leak through a damaged ceiling in winter.

What's next

If you see anything off, get a roof plumber up there before the first proper storm.

04

Outdoor drainage paths

What's happening

Walk the property after the first decent rain. Does water pool anywhere it shouldn't? Does it drain away from the house, or toward it?

Why it matters

Drainage problems get worse with time and become impossible to ignore in winter. Catching them in autumn means you can fix them before they damage the slab or undermine the garden.

What's next

Pooling near the house is worth investigating. Surface fixes are landscaping; subsurface issues are plumbing.

05

Stop valve check — again

What's happening

Find your main isolation valve. Turn it off, then on.

Why it matters

Worth re-checking before winter. If it was tight in summer, it might be seized in autumn — better to find that out now than in an emergency.

What's next

If it doesn't turn cleanly, replace it now. Five-minute job ahead of a worst-case scenario.

Done. If everything looked fine, that's it — we'd rather you didn't need us. If something flagged that you'd rather not deal with yourself, or you want a pro to check what you can't see from the outside (pressure, gas, sewer line, hot water anode), book a Plumbing Health Check.

Plumbing Health Check $189
Book a Health Check →

No pressure, no surprises.

An external residential gas storage hot water unit mounted on the side of a Melbourne home on an overcast winter morning.
Winter check

What we'd check this winter.

Winter is when most residential plumbing fails. Cold snaps burst pipes. Pilot lights go out. Hot water systems give up just when you need them most. Most of it's catchable if you know what to look at. These seven checks take about 15 minutes.

01

Hot water system age

What's happening

Find the manufacture date sticker on your hot water unit (usually on the side or back). Note the year.

Why it matters

Storage units typically last 10–12 years. Continuous-flow units last longer but still degrade. A unit at the end of its life will fail in winter — that's when demand is highest. Replacing on your timing is cheaper and less disruptive than replacing in an emergency.

What's next

If it's 10 years or older, photograph the sticker. You don't need to do anything today, but it's worth knowing.

02

Outside taps and exposed pipes

What's happening

Walk around the outside of the house. Look at every exposed tap and any pipe running along an external wall. Are any pipes uninsulated? Are tap handles dripping?

Why it matters

Exposed pipes can freeze in a hard frost. A frozen pipe expands; when it thaws, it bursts. A dripping outside tap means water is sitting in the spout — that's where freezing starts.

What's next

Fix the drip (a $20 washer in most cases, or call us). If a pipe is fully exposed and you've had frosts before, foam pipe insulation from the hardware store is a 20-minute job.

03

Toilet cisterns — silent leak test

What's happening

Put a few drops of food colouring into the toilet cistern (the top tank). Wait 10 minutes without flushing. Check the bowl.

Why it matters

If colour appears in the bowl, water is leaking through the seal — silently — 24 hours a day. Slow toilet leaks can waste 60,000 litres a year and most people never notice until the water bill arrives.

What's next

If you see colour, the inlet valve or flush seal needs replacing. Photograph the brand and model of the cistern and book a service, or DIY if you're confident.

04

Stop valve and water meter

What's happening

Find your water meter (usually at the front of the property, in a pit). Identify the main isolation valve next to it. Try turning it off, then back on.

Why it matters

If a pipe bursts inside the house, this is the valve you need to turn off fast. If you don't know where it is, or it's seized, you can't.

What's next

If it turns easily, you're set. If it's seized or you can't find it, that's worth knowing now, not at 11pm on a Sunday.

05

Gas heater service

What's happening

When was your gas appliance (instantaneous hot water, ducted heater, space heater) last serviced? Check your records or any sticker on the unit.

Why it matters

Gas appliances need annual servicing for safety and efficiency. An unserviced heater can produce carbon monoxide. It will also run less efficiently — costing more on your gas bill.

What's next

If it's been more than 12 months, book a service. If you can't remember when it was last done, book one.

06

External drains

What's happening

Walk around outside and look at every external drain grate — next to the laundry, around the perimeter, at downpipe outlets. Lift the grates if you can. Are they full of leaves and silt?

Why it matters

Blocked external drains push water back toward the house in heavy rain. The first sign is often water under the house or seeping into the laundry.

What's next

Clear visible debris. If a drain is bubbling, slow, or smells, it's worth a CCTV inspection before storm season.

07

Gutters and downpipes

What's happening

From the ground or a safe vantage point, look along your gutters. Are they full of leaves? Do downpipes flow freely after rain, or back up?

Why it matters

Overflowing gutters dump water against external walls and into ceiling cavities. Water sitting in gutters also degrades the metal faster.

What's next

Clean if accessible and safe. If not, this is a roof plumber job — usually a couple of hundred dollars and worth doing before winter peaks.

Done. If everything looked fine, that's it — we'd rather you didn't need us. If something flagged that you'd rather not deal with yourself, or you want a pro to check what you can't see from the outside (pressure, gas, sewer line, hot water anode), book a Plumbing Health Check.

Plumbing Health Check $189
Book a Health Check →

No pressure, no surprises.

A brass garden tap on a Melbourne home running water onto pavers in early spring morning light.
Spring check

What we'd check this spring.

Spring is when winter's hidden problems show up. Splits in outside pipes, slow leaks under cabinets, irrigation that worked fine last year and doesn't now. Five checks, about 15 minutes.

01

Outside taps and irrigation startup

What's happening

Turn each outside tap on properly for the first time since winter. Watch for splits, weeping at the wall, or low pressure.

Why it matters

Frozen winter pipes can develop hairline splits that don't show until the system warms up and gets used again. Better to find them now than mid-summer.

What's next

Photograph anything weeping or splitting. Book a service if it's at the wall fitting; DIY a washer replacement if it's the tap itself.

02

Garden tap accessories and timers

What's happening

Test any timers, pressure regulators, hose splitters, or quick-connects on garden taps.

Why it matters

These devices fail silently over winter from frost expansion or seal degradation. A failed pressure regulator can push too much pressure into a hose and cause a separate problem downstream.

What's next

Replace failed ones. Most are under $50 at a hardware store.

03

Pre-summer leak walk

What's happening

Walk through the house and look under every sink, behind the toilet, under the dishwasher, and around the washing machine. Any dampness, stains, or warped cabinetry?

Why it matters

Slow leaks that started during heavy winter use take a few months to make themselves visible. Spring is when they show.

What's next

Photograph anything you find. Slow leaks under cabinets rot the cabinet base — fix sooner rather than later.

04

Water meter sanity check

What's happening

Pick a two-hour window when no one is home and nothing is running — no irrigation timer, no ice maker, no dishwasher. Read the meter. Wait two hours. Read it again.

Why it matters

If the numbers have moved, water is being used somewhere it shouldn't be — a hidden leak. This is the cheapest leak detection method in existence.

What's next

If the meter moved, you have a leak somewhere. Book a leak detection service.

05

Drain flow test

What's happening

Run each shower, sink, and bath for 30 seconds and watch how fast it drains. Compare to what's normal for that fixture.

Why it matters

A drain that's slow now will be blocked by mid-summer. Catching it early means a $250 clear, not a $1,500 dig.

What's next

Slow drains can usually be cleared with a service call before they become emergencies.

Done. If everything looked fine, that's it — we'd rather you didn't need us. If something flagged that you'd rather not deal with yourself, or you want a pro to check what you can't see from the outside (pressure, gas, sewer line, hot water anode), book a Plumbing Health Check.

Plumbing Health Check $189
Book a Health Check →

No pressure, no surprises.