about us
Welcome to Outright Plumbing Maintenance – Your trusted partner for all your plumbing needs.
Outright Plumbing Maintenance is a family-owned and operated business that has been providing plumbing services for residential, commercial, and maintenance purposes for many years. Our founder and licensed plumber, Ben Rayner, established Outright Plumbing Maintenance with a mission to provide high-quality service to the bayside area of Melbourne.
Over the years, we have built a reputation for professionalism, reliability, and expertise. Our team of skilled plumbers are highly trained and experienced in all aspects of plumbing, from simple repairs to complex problems. Our team is always ready to assist homeowners who require our service and expertise.
At Outright Plumbing Maintenance, we are committed to delivering exceptional service to our clients and becoming their trusted partner for all their plumbing needs.
Our team
Our team comprises seven dedicated professionals, including five experienced plumbers and our outstanding office team, Sarah and Head Technician Pat. Together, we work seamlessly to ensure your plumbing issues are addressed promptly and efficiently.
Ben Rayner - director
Our founder, Ben Rayner, is a licenced plumber with a passion for providing the highest quality services. His personal touch and commitment to professionalism form the cornerstone of our operations. Backed by a team of certified plumbers and supportive administrative staff, Ben's vision of creating a reliable, customer-focused plumbing service is the driving force behind Outright Plumbing Maintenance.
Sarah Costandi
Maintenance Manager
Pat Raitt
head technician
Our Focus
We understand that plumbing emergencies don't wait for business hours, and neither do we. Our focus lies primarily in emergency plumbing services, including blocked sewers and drains, blocked stormwater drains, burst water pipes, and hot water services and installations. We’re on standby and can quickly resolve most issues within 24 hours to assist whenever disaster strikes.
Our Reputation
The strength of Outright Plumbing Maintenance lies in our stellar reputation. We boast an impressive tally of 221 (and growing!) 5-star reviews on Google, demonstrating our consistent commitment to top-tier service and exceptional customer satisfaction. We believe every job, big or small, deserves the highest level of care and professionalism. It is this belief that has earned us our strong reviews and loyal customer base.
our promise
At Outright Plumbing Maintenance, we promise more than just exceptional plumbing services. We pledge transparency in pricing, respect for your time and home, and a personalised, professional approach in all we do. Our team will always arrive ready to solve your problems, equipped with specialised residential plumbing tools.