A simpler way to look after your home year-round. Three memberships, one promise — when something goes wrong, you've already got us.
Outright Club isn't a discount scheme. It's a maintenance arrangement — you pay once a year (or once, depending on the tier), and we make sure your plumbing stays ahead of the things that usually go wrong. Same Outright plumbers, same fixed pricing, just less to worry about.
The starter — annual cover for households who want the basics in place without a long commitment.
Cancel anytime before renewal.
The one most people pick. Same cover as Silver, locked in for three years at roughly half the annual cost.
Fixed price for 3 years. No mid-term increases.
Pay once, never renew. Health checks are unlimited and stay with the property if you move within our service area.
Pays back vs Silver after roughly 4 years.
The starter — annual cover for households who want the basics in place without a long commitment.
Cancel anytime before renewal.
The one most people pick. Same cover as Silver, locked in for three years at roughly half the annual cost.
Fixed price for 3 years. No mid-term increases.
Pay once, never renew. Health checks are unlimited and stay with the property if you move within our service area.
Pays back vs Silver after roughly 4 years.
Same benefits across all three tiers. The difference is how long they last, how often the health check is included, and how you pay.
If anything we fix or install fails because of our workmanship, we come back and sort it — no labour charge — for ten years from the original job. Covers any Outright work, not just things done after you joined.
A flat discount on every service while your membership is active. Applies to call-outs, repairs, hot water installs, drain clearing, the lot. No exclusions, no minimum spend.
We run a handful of seasonal jobs each year — gutter clean-outs, anode replacements, CCTV inspections. Members get them at half price. We'll email when each one's open.
A 30-minute on-site walk-through — hot water unit, stop valve, pressure, gas appliances, sewer line, drains, gutters, internal taps. You get a written report with photos and a flag-list of anything worth watching. Silver and Gold get one per year; Platinum is unlimited.
Members get booked ahead of non-members when both call on the same day. In practice that's the difference between getting a same-day slot and waiting until tomorrow.
If you call before 9am with a problem we can fix the same day, we will — or we credit you the call-out fee. Doesn't cover roof work in unsafe conditions, parts on order, or jobs requiring permits.
Most people pick Gold. If you're unsure, a 5-minute call with our office will sort it — no pressure either way.
Same benefits across all three tiers. The difference is how long they last, how often the health check is included, and how you pay.
If anything we fix or install fails because of our workmanship, we come back and sort it — no labour charge — for ten years from the original job. Covers any Outright work, not just things done after you joined.
A flat discount on every service while your membership is active. Applies to call-outs, repairs, hot water installs, drain clearing, the lot. No exclusions, no minimum spend.
We run a handful of seasonal jobs each year — gutter clean-outs, anode replacements, CCTV inspections. Members get them at half price. We'll email when each one's open.
A 30-minute on-site walk-through — hot water unit, stop valve, pressure, gas appliances, sewer line, drains, gutters, internal taps. You get a written report with photos and a flag-list of anything worth watching. Silver and Gold get one per year; Platinum is unlimited.
Members get booked ahead of non-members when both call on the same day. In practice that's the difference between getting a same-day slot and waiting until tomorrow.
If you call before 9am with a problem we can fix the same day, we will — or we credit you the call-out fee. Doesn't cover roof work in unsafe conditions, parts on order, or jobs requiring permits.
Most people pick Gold. If you're unsure, a 5-minute call with our office will sort it — no pressure either way.
