Who is responsible for paying for a blocked drain in a rental property?

Renting a property comes with its fair share of joys and challenges. Among these, dealing with maintenance issues like a blocked drain can be especially frustrating. But the crucial question is: who shoulders the cost of fixing this inconvenience in a rental property? Understanding your rights and responsibilities as a tenant or landlord can help in sorting out this issue efficiently.
As licensed plumbers in Melbourne, we are well-versed in local laws surrounding payment for plumbing issues. We believe it’s not just our responsibility to fix a blocked drain, but also to provide tenants with essential information regarding their rights. A blocked drain is stressful enough; gross backflow into your kitchens and bathrooms can be a health hazard. The damp conditions can also leave a bad odour, encourage mould growth, and attract pests. And that's the last thing a tenant wants. While most people want it resolved ASAP and are willing to pay for plumbing services, it’s worth knowing who is responsible for the cost.
What the laws say in Victoria
In Melbourne, the payment responsibility for a blocked drain generally depends on the cause of the blockage. The Victorian Residential Tenancies Act stipulates that landlords must ensure the property is in good repair and fit for habitation. However, tenants must also take care of the property and avoid causing damage.

If the blockage is due to tenant misuse, such as flushing non-flushable items down the toilet, the tenant is likely responsible for the repair costs.
On the other hand, if the blockage results from natural wear and tear, such as tree roots invading the pipes or aged plumbing systems, the landlord usually bears the cost. Blockages of this nature frequently occur in the suburbs we are called out to because they have a lot of tree-lined streets. Additionally, houses with older clay pipes are highly susceptible to tree root intrusions. These types of properties usually benefit from a pipe relining service, which protects drains from recurrent blockages.
Here are some key points to remember:
- Tenant Responsibility: If the drain is blocked due to items like food, hair, or foreign objects being flushed down, you may be liable for the cost.
- Landlord Responsibility: Issues like tree roots or degrading pipes typically fall under the landlord’s purview since these are structural problems.
- Prompt Reporting: Tenants should report any drainage issues immediately to avoid further damage or complications, which can affect responsibility.
How is the cause of a blocked drain determined?

To determine the cause of a blocked drain, a professional plumber, such as one from Outright, is usually called in. This expert can utilise a variety of methods to diagnose the issue accurately. Their assessment may include:
- Visual Inspection: An initial visual check can identify obvious issues, such as debris or foreign objects clogging the drain.
- CCTV Drain Inspection: For more stubborn cases, a CCTV inspection can be incredibly effective. This involves threading a small camera through the drainage system to get a clear view of any blockages or damage.
- High-Pressure Water Jet: This method involves using a high-pressure jet to clear blockages and assess the flow of water through the pipes.
- Sewer Machines: Also known as drain snakes, these machines can break through tough clogs, such as those caused by tree roots.
Once the cause is identified, the plumber can provide a detailed report. This report is crucial, as it helps determine who is responsible for covering the repair costs. Generally, if the blockage results from tenant misuse, like food waste or grease, the tenant might incur the costs. However, blockages due to structural issues or natural causes, such as tree roots, are typically the landlord's responsibility.
How a professional plumber fixes a blocked drain
Once we have identified what’s causing the blockage, we can provide the property with a lasting fix, backed by a quality workmanship guarantee. This assures both the tenant and landlord that the root cause of the blockage has been addressed. Depending on your blockage, will use specialised equipment such as a hydrojet or drain snake to break it apart and restore water flow. In the case of rentals, we rarely recommend DIY fixes because of the extra liability placed on tenants if damage occurs. Forcing equipment down your drain can damage your pipes and be more costly in the long run. With a professional plumber, we know exactly what we are doing, and there’s never any guesswork. Here’s what you can expect from us:
- Quality fixes with 5-star Google reviews
- Paperwork and reporting for tenancy agreements
- Expert opinions and industry knowledge
When you call Outright Plumbing, you are getting the best of the best.
Ultimately, clear and prompt communication between tenants and landlords can help swiftly resolve issues with blocked drains, ensuring that both parties understand their obligations and responsibilities.
If you suspect you have a blocked drain, don’t hesitate and book in a service today. Contact our friendly customer service team, and we will get your plumbing system back in operation.
